Millions of customers affected in major cyberattack

  • Kyivstar, Ukraine’s biggest wireless network operator, has restored mobile internet service after a cyberattack
  • The cyberattack and subsequent outage affected millions of Kyivstar customers
  • The attack is one of the most disruptive cyberattacks on Ukraine’s civilian infrastructure since Russia’s invasion in 2022
  • Kyivstar has already restored fixed connectivity and mobile voice services
  • Next steps include relaunching SMS services and restoring access to the MyKyivstar self-care application
  • Officials in the Kyiv region reported that the air-alert system was temporarily disabled due to the hack

Kyivstar, Ukraine’s biggest wireless network operator, has successfully restored mobile internet service across the country following a cyberattack. The attack, which affected millions of Kyivstar customers, is one of the most disruptive cyberattacks on Ukraine’s civilian infrastructure since Russia’s invasion in 2022. Kyivstar has already restored fixed connectivity and mobile voice services, with the next steps being the relaunch of SMS services and the restoration of access to the MyKyivstar self-care application. However, VEON, the parent company of Kyivstar, cautions that the actual experience of customers may vary, and their technical teams are actively working to resolve any lingering issues. Additionally, officials in the Kyiv region reported that the air-alert system, which warns residents about missiles, was temporarily disabled due to the hack.

Factuality Level: 8
Factuality Justification: The article provides factual information about Kyivstar restoring mobile internet service after a cyberattack. It also mentions that fixed connectivity and mobile voice services have been restored, and the next steps are relaunching SMS services and restoring access to the MyKyivstar self-care application. The article also mentions that the cyberattack affected millions of Kyivstar customers and temporarily disabled the air-alert system. However, there is no additional information or sources provided to verify the claims made in the article.
Noise Level: 7
Noise Justification: The article provides relevant information about the cyberattack on Kyivstar and the impact on its services. However, it lacks in-depth analysis or insights into the long-term implications of the attack or potential solutions to prevent future incidents. The mention of Russia’s invasion in 2022 seems unrelated to the main topic of the article and could be seen as an attempt to reinforce a popular narrative without providing further context or evidence.
Financial Relevance: No
Financial Markets Impacted: No
Presence Of Extreme Event: Yes
Nature Of Extreme Event: Technological Disruption (cyberattack)
Impact Rating Of The Extreme Event: Moderate
Rating Justification: The article describes a cyberattack on Kyivstar, Ukraine’s biggest wireless network operator, which resulted in a disruption of mobile internet service across the country. The cyberattack is considered one of the most disruptive cyberattacks on Ukraine’s civilian infrastructure since the start of Russia’s invasion in 2022. The impact rating is moderate as it affected millions of Kyivstar customers and temporarily disabled the air-alert system in the Kyiv region.
Public Companies: Kyivstar (N/A), VEON (N/A)
Key People: Will Feuer (N/A)

Reported publicly: www.marketwatch.com