‘Please, please stop filming us’: Chipotle workers express frustration

  • Chipotle employees are speaking out against being filmed by customers.
  • Many employees have taken to social media to express their frustration.
  • Chipotle’s chief corporate affairs officer denies any changes in portion sizes.
  • CEO Brian Niccol finds the filming trend ‘crazy’ and ‘rude’.
  • Filming has become a common occurrence for Chipotle workers.

Chipotle employees have recently been speaking out against customers who film them while they prepare orders. Many employees have taken to social media to express their frustration, with one Reddit thread titled ‘Stop f—ing recording us’ garnering over 1,000 comments. Chipotle’s chief corporate affairs officer, Laurie Schalow, denies any changes in portion sizes and states that the company has reinforced proper portioning with its employees. CEO Brian Niccol finds the filming trend ‘crazy’ and ‘rude’, emphasizing that the desire of Chipotle’s team members is to provide a great customer experience. However, being filmed has not been fun for Chipotle workers, with some expressing concerns about their videos being shared online and facing potential criticism. Despite the filming, employees maintain that portion sizes remain consistent, as they are required to follow preset amounts for each customer. Chipotle charges extra for additional portions of certain items but will add extra rice or beans for free upon request. The filming trend has become so prevalent that it occurs multiple times per shift at some locations, even when workers politely ask not to be filmed.

Factuality Level: 7
Factuality Justification: The article provides accurate information about customers filming Chipotle workers while they prepare food orders and the reactions of Chipotle employees to this trend. It also includes statements from Chipotle’s chief corporate affairs officer and CEO addressing the issue. However, it lacks a more in-depth analysis or expert opinions on the topic.
Noise Level: 5
Noise Justification: The article focuses on a trend of customers filming Chipotle workers while they prepare food orders, which may not be relevant or important news for most readers. It also contains some repetitive information and does not provide significant insights or solutions to the issue.
Public Companies: Chipotle Mexican Grill Inc. (CMG)
Key People: Laurie Schalow (Chief Corporate Affairs Officer), Brian Niccol (Chief Executive Officer)


Financial Relevance: Yes
Financial Markets Impacted: Chipotle Mexican Grill Inc.
Financial Rating Justification: The article discusses the impact of customers filming Chipotle workers while they prepare food, which has become a prevalent issue and may affect the company’s reputation. This can potentially impact the financial markets and the company’s stock performance as it reflects on their customer service and employee satisfaction.
Presence Of Extreme Event: No
Nature Of Extreme Event: No
Impact Rating Of The Extreme Event: No
Extreme Rating Justification: There is no extreme event mentioned in the article.

Reported publicly: www.marketwatch.com