From marketing missteps to supermodel stardom: Victoria’s Secret’s journey to recovery.

  • Victoria’s Secret struggled to compete in the push-up bra market in the 1990s.
  • The brand’s marketing strategy was outdated and needed a major overhaul.
  • The success of Wonderbra’s advertising campaign overshadowed Victoria’s Secret’s Miracle Bra.
  • Victoria’s Secret shifted focus to celebrity models to enhance brand visibility.
  • Claudia Schiffer became a key figure in revitalizing the brand’s image.

In the early 1990s, Victoria’s Secret faced a significant challenge when Grace Nichols took over as CEO. Owner Les Wexner had ambitious goals, aiming to double sales to $2 billion and open over 200 new stores. However, the marketing strategies that had worked for Wexner’s other brand, The Limited, were no longer effective for Victoria’s Secret. The company missed the push-up bra trend, which was gaining momentum thanks to cultural icons like Pamela Anderson and Madonna. Competitors like Playtex’s Wonderbra and Gossard’s Super-Uplift dominated the market with clever advertising campaigns, leaving Victoria’s Secret’s Miracle Bra struggling for attention. nnWhen marketing executive Jill Beraud joined the company in 1995, she found a marketing department that was underfunded and lacked customer data. Realizing that traditional advertising methods were insufficient, Beraud pushed for a more sophisticated approach. The brand began to feature well-known models in its catalogs, transforming them into minor celebrities. nnVictoria’s Secret sought to elevate its image by recruiting top models, with Wexner particularly interested in Claudia Schiffer. The brand’s marketing efforts culminated in the introduction of the ‘Fantasy Bra,’ which made headlines and showcased the brand’s new direction. Although the million-dollar bra didn’t sell, it marked a turning point for Victoria’s Secret, leading to a more glamorous and star-studded brand identity.·

Factuality Level: 7
Factuality Justification: The article provides a detailed historical account of Victoria’s Secret’s marketing strategies and challenges in the 1990s, supported by specific examples and quotes. However, it includes some tangential details and opinions that may detract from its overall objectivity, leading to a slightly lower rating.·
Noise Level: 6
Noise Justification: The article provides a detailed historical account of Victoria’s Secret’s marketing strategies and challenges in the 1990s, but it lacks a critical analysis of broader implications or accountability for the industry’s impact on societal standards. While it is informative and stays on topic, it does not offer actionable insights or solutions.·
Public Companies: Victoria’s Secret (VSCO), Procter & Gamble (PG)
Private Companies: Playtex,Gossard
Key People: Grace Nichols (Chief Executive of Victoria’s Secret), Les Wexner (Owner of Victoria’s Secret), Jill Beraud (Marketing Executive at Victoria’s Secret), Laura Berkman (Creative Director of Victoria’s Secret Catalog), Claudia Schiffer (Model), Monica Mitro (Public Relations Manager at Victoria’s Secret), Heather Stewart (Model), Elaine Irwin (Model), Jill Goodacre (Model), Stephanie Seymour (Model)


Financial Relevance: Yes
Financial Markets Impacted: The article discusses the marketing strategies and challenges faced by Victoria’s Secret, which is a significant player in the retail and fashion industry, impacting its sales and market position.
Financial Rating Justification: The article focuses on the business strategies of Victoria’s Secret, including its marketing and sales tactics, which are directly related to financial performance and market dynamics.·
Presence Of Extreme Event: No
Nature Of Extreme Event: No
Impact Rating Of The Extreme Event: No
Extreme Rating Justification: The article discusses the history and marketing strategies of Victoria’s Secret but does not mention any extreme events that occurred in the last 48 hours.·
Move Size: No market move size mentioned.
Sector: All
Direction: Neutral
Magnitude: Medium
Affected Instruments: Stocks

Reported publicly: www.wsj.com