Lawsuit reveals alarming internal struggles at Snap regarding user safety and sextortion prevention.

  • Snap is accused of prioritizing growth over user safety, leading to a rise in sextortion cases.
  • New Mexico’s lawsuit claims Snap’s design features create a haven for child predation and blackmail.
  • Internal analyses revealed that 70% of sextortion victims did not report the abuse.
  • Snap’s ephemeral messaging may give users a false sense of privacy, encouraging risky behavior.
  • The lawsuit highlights Snap’s failure to effectively address safety concerns raised by its own employees.

Snap, the youth-focused social media platform, is facing a lawsuit from New Mexico, which accuses the company of neglecting user safety in favor of growth. The lawsuit, filed in September, claims that Snap has not adequately warned its users about the risks of sextortion—a form of blackmail where predators solicit explicit photos and then threaten to share them. Internal documents cited in the lawsuit reveal that Snap received around 10,000 reports of sextortion each month, a number that likely represents only a fraction of the actual cases, as many victims do not report the abuse. nnA significant concern raised in the lawsuit is that Snap’s design features, particularly its disappearing messages, may create a false sense of security among young users, leading them to engage in risky behavior like sexting. A Snap consultant noted that the app’s ephemeral nature could encourage inappropriate content. Despite acknowledging the issue, Snap has struggled to find a way to communicate the risks to its users without causing panic. nnThe lawsuit also points out that Snap’s internal analyses found that 70% of sextortion victims did not report their experiences, and for those who did, Snap often failed to take action. New Mexico Attorney General Raul Torres stated that Snap’s design fosters an environment conducive to sextortion and sexual abuse. nnSnap has made some changes, such as modifying its ‘Quick Add’ feature to limit connections between minors and adults outside their social circles. However, investigations revealed that these changes were insufficient, as a fictitious 14-year-old user still received inappropriate connection requests. nnThe lawsuit highlights frustrations among Snap employees regarding the company’s slow response to the growing sextortion problem, with some staff expressing that the platform is ‘overrun’ with such cases. New Mexico argues that Snap’s features are designed to keep users engaged, often at the expense of their safety, and that the company has ignored numerous red flags raised by its own team. nnAs the case unfolds, it raises critical questions about the responsibilities of social media companies in protecting their young users from exploitation and abuse.·

Factuality Level: 6
Factuality Justification: The article presents a detailed account of the lawsuit against Snap, including internal analyses and statements from both the company and the New Mexico Attorney General. However, it contains some bias in the portrayal of Snap’s actions and decisions, and the language used can be seen as sensationalist at times. While it provides relevant information, the emphasis on negative aspects without a balanced view may mislead readers about the company’s overall efforts and intentions.·
Noise Level: 8
Noise Justification: The article provides a detailed account of the allegations against Snap regarding its handling of sextortion risks, supported by internal documents and statements from the New Mexico Attorney General. It holds the company accountable for its design choices that may endanger young users and discusses the consequences of these decisions. The article stays on topic, presents evidence, and offers insights into the systemic issues within the platform, making it a thoughtful analysis of the situation.·
Public Companies: Snap Inc. (SNAP), Meta Platforms, Inc. (META)
Key People: Raul Torres (Attorney General of New Mexico)


Financial Relevance: Yes
Financial Markets Impacted: Snap Inc. may face legal and financial repercussions due to the lawsuit filed by New Mexico, which could impact its stock price and investor confidence.
Financial Rating Justification: The article discusses a lawsuit against Snap Inc. regarding safety issues on its platform, which could lead to financial liabilities and affect its market performance.·
Presence Of Extreme Event: No
Nature Of Extreme Event: No
Impact Rating Of The Extreme Event: No
Extreme Rating Justification: The article discusses concerns and accusations regarding Snap’s handling of sextortion risks on its platform, but it does not report on an extreme event that occurred in the last 48 hours.·
Move Size: No market move size mentioned.
Sector: All
Direction: Down
Magnitude: Large
Affected Instruments: Stocks

Reported publicly: www.wsj.com